Manufacturing expertise held in a complex workbook
A manufacturing organization relied on a detailed spreadsheet to calculate work-center rates and plant costs. The model combined labor schedules, machine capacity, equipment depreciation, utilities, and shared overhead across thousands of linked formulas. Understanding a single rate meant understanding the assumptions and allocations behind it.
The use case was to make that expertise accessible through conversation: explain a rate, inspect its cost drivers, and explore a change in operating conditions. Answers needed to preserve the workbook's calculation rules and show their source, while keeping scenarios separate from saved inputs and leaving business decisions with the specialists.
